Punjab National Bank’s (PNB) 61 account holders have lost approximately Rs 15 lakh to fraudulent transactions in a span of three days
Crimes related to online banking, mobile banking, phone banking and while using Automated Teller Machines (ATMs) are on the rise. People find the ATMs most convenient option for withdrawing cash using ATM cum debit cards or credit cards. There have several instances when fraudsters withdraw money from somebody else’s account.
One such incident has come into light where Punjab National Bank’s (PNB) New Delhi’s Vasant Vihar branch has approached the police complaining that 61 of its account holders have lost approximately Rs 15 lakh to fraudulent transactions in a span of three days, according to a news report in ToI.
Account holders started complaining about the bank about ATM transactions which were carried out without their knowledge. After which police were informed about the transaction. Devender Arya, DCP (southwest) stated that a fraud case has been registered at the Vasant Vihar police station.
According to the national publication, several customers approached the manager of PNB’s Vasant Vihar branch in New Delhi on April 8, complaining about the unknown transactions being carried out from their accounts. According to the police, account holders witnessed that multiple transactions were being carried from various ATMs. After which, bank compiled a list of complainants and found that 61 people have lost the money from their accounts. As per the statement by the bank to the police, the amount siphoned off was Rs 14, 97,769.
The team probing into the matter is investigating from two angles. They suspect that either this incidence is an act of skimming or there has been an internal leak od customers’ data from the bank.
The cops are also looking at the possibility of an internal leak of the customers’ data, they are waiting for the report of an internal inquiry by the bank’s senior officials.
It is to be noted that the last year, diamantaire fugitive Nirav Modi and his uncle Mehul Choksi duped the PNB Rs 14,000 crore.
What is skimming
The tricksters steal the card information by using a small device (skimmer) during a legitimate ATM transaction. Whenever the card is swiped at the merchant’s machine, skimmer steals the information stored on the card’s magnetic strip. It transmits the information to the fraudster, who then clones the card using this information. Tricksters attach the skimmer in the card slot of ATM’s or merchant payment terminals.
However, PNB keeps warning peple from time to time about the identity theft, phishing scams.
In a recent tweet, PNB has asked the customers to protect themselves from the theft of information and breach of data in three easy steps.
Step 1: Enable auto lock for your devices
Step 2: Use a PIN for your SIM to prevent people from making use of it, if stolen.
Step 3: Set a password for your memory card