If you have a bank account with PNB, complete your e-KYC by November 30, 2025, or your account could be frozen. Learn how to check and update your KYC online from home using the “PNB ONE” app or internet banking.
30 November Last Date for PNB KYC Update
If you are a Punjab National Bank (PNB) customer, this news could be extremely important for you. The bank has issued an alert stating that savings account holders who have not yet updated their KYC must do so by November 30, 2025. If e-KYC is not completed on time, your account will be rendered inoperative (frozen). This means you will be unable to withdraw or transfer funds, or use UPI or net-banking services.
Check and update your KYC online from the comfort of your home.
But no worries! Nowadays, you can check and update your KYC online from the comfort of your home. All you need is a smartphone and the official app or internet banking. Let’s take you step-by-step through how you can do your KYC from the comfort of your home without any hassle.
How to check and complete KYC using the PNB App
Step 1: PNB ONE Mobile App (Easiest Online) Download the PNB ONE app to your mobile (from Google Play or the App Store). Log in to the app. Go to the menu and select the “KYC Update / Status” option.
Step 2:
If your KYC is pending on the screen, tap “Update KYC.” The OTP-based Aadhaar verification process will begin. An OTP will be sent to your Aadhaar-linked mobile number. Enter the OTP. Once the verification is complete, your account will be reactivated and the bank will send you a confirmation message.
Method 2: Visiting an offline branch or sending documents
If you don’t want to use the app, you can visit your nearest PNB branch. You will find a KYC update form there. Bring your ID proof, address proof, passport-size photo, PAN or Form 60, income proof (if requested), etc. If you can’t visit the branch, you can send photocopies or scanned documents to your base branch by registered email or post. Once you submit the documents, the bank will verify them and your KYC status will be updated.
Why is it so important to update KYC?
The purpose of KYC (Know Your Customer) is to ensure that the bank knows the account holder is a genuine individual, which helps prevent fraud, money laundering, and illegal transactions. If you don’t update your KYC on time, the bank can freeze or suspend your account. This means you won’t be able to withdraw money, transfer money, or use net-banking. Therefore, in 2025, PNB has alerted all customers to update their KYC by November 30th.
Be sure to keep these KYC-related points in mind:
PNB or any other bank will never send you an unknown link or message asking for an OTP/password/document. If you receive such a link or message, ignore it. KYC updates should only be done through official channels (PNB ONE app, internet banking, branch, registered email/post). Keep your Aadhaar linked to your mobile number and bank account for OTP verification.
