Kesco has made a big change regarding electricity bills. Now bills will be prepared by 30th or 31nd of every month and the consumer will be given a bill for the number of units of electricity consumed till 12 midnight. Earlier, the meter reader used to prepare the bill on the day of arrival, due to which consumers used to complain about getting high bills.
Another improvement is being made in Kesco regarding bill complaints. Till now, the meter reader used to make the bill from the day he came. In such a situation, consumers used to complain about getting high bills. Meter readers used to make and send bills according to the date instead of the month, but now this system will be improved.
Kesco will now make bills till 30th or 32nd of every month. The consumer will be given a bill for the number of units of electricity consumed till 12 midnight. However, at present, only those 1.52 lakh consumers will be able to get its benefit, who have smart meters installed here.
Meter readers used to do billing without coming to the house, due to which consumers often complained about getting high bills. Consumers used to face problems due to fixed charge for two months, but Kesco has now started making billing from zero hours. On the first of every month, every consumer will get a message of his bill on his mobile.
In the month of June this year, more than 25 thousand consumers of Kesco had complained about irregularities in the bill. Now Kesco officials are busy improving the billing system. Officials said that zero hours billing will end the billing problems of consumers. Bills will be generated for the number of units of electricity consumed till 12 midnight on the 30th or 31st of every month.
Bills used to increase due to fixed charges
Consumers had to pay fixed charges for two months when bills were generated for 35 to 40 days. Kesco used to collect fixed charges after the first date of the month passed. In such a situation, due to late billing, consumers had to pay fixed charges in advance, but in the new system, only one month’s fixed charge will have to be deposited.
4G smart meters will start being installed from September 15
Kesco is going to install 4G smart meters in the homes of its remaining six lakh consumers. The work of installing smart prepaid meters will start from September 15. Currently, smart meters are installed in the homes of one lakh 52 thousand consumers of Kesco. Kesco officials say that the smart meters about which they have received complaints will also be replaced. No charge will be taken from the consumer for this.
