India Post account holders are facing problems due to lack of online services

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The National Savings Certificate (NSC) has more than 7.14 crore subscribers. At the same time, Kisan Vikas Patra (KVP) has 8.02 crore subscribers. About 1.67 crore people have opened Sukanya Samriddhi account through the post office.




Kolkata: Investors of small savings schemes of the post office, especially the elderly, are facing a lot of trouble. In case of most of these schemes, the investors have to go to the post office for the transaction. The reason is that some limited operations can be done online. It is very crowded here. In Corona, people want to avoid it.
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Where banks have issued ATM cards to most of their customers. At the same time, only 10-15% post office savings account holders have ATM cards. Top officials of the Postal Department say that there is a need to make things easy for the customers. At the same time, he also acknowledged that due to the huge network, this work is not so easy. This will require infrastructure and human resources on a large scale.

National Savings Certificate (NSC) has more than 7.14 crore subscribers. At the same time, Kisan Vikas Patra (KVP) has 8.02 crore subscribers. About 1.67 crore people have opened Sukanya Samriddhi account through the post office. At the same time, PPF account of 27 lakh people is open in them. About 1.5 crore people are associated with the monthly income scheme. About 22 lakh elderly people have invested in Senior Citizen Savings Scheme.

Due to lack of digital tools and app on a large scale, most of the investors of these schemes have to go to the post office themselves. This poses a threat to their health.

India Post Chief Postmaster General (West Bengal Circle) Mervyn Alexander said, ‘PPF, MIS, the NSC or KVP account to collect open or pay interest on these schemes has come office customers posted here.’ ‘

Only The same can be deposited online in PPF, SSA, recurring and time deposit schemes which have a savings account in the post office with Core Banking Solution (CBS). But for things like taking loans on PPF deposits, etc., they also have to go to the nearest post office.




Experts say that more than 90 percent of post offices have become partially digital with CBS. But, out of about 17 crore post office savings account holders across the country, 10% have received e-banking services. The reason is that most do not know about them. It has been almost two years since Internet banking started here.

 

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