Country’s largest bank State of Bank India (SBI) has issued an alert for its customers, saying that some services including its internet banking and YONO mobile application will not be available for a few hours on Saturday and Sunday. SBI has announced this on Twitter and requested customers to stay connected for a better banking experience. SBI often announces such interruptions in its digital banking services. Actually the bank does this to improve its YONO app and internet banking.
When will the problem come
SBI has said that we will continue the maintenance activities from 10.35 pm on 4th September to 1.35 pm (night only) on 5th September. That is, the maintenance activities will continue for a total of 180 minutes. SBI Internet Banking / YONO / YONO Lite / YONO Business / IMPS / UPI will remain unavailable during this period. The Bank has apologized for the inconvenience caused to us and requested that they be associated with the Bank.
Maintenance activities for the third consecutive month
Maintenance activities at SBI have impacted its digital banking services for the third consecutive month. SBI had temporarily suspended banking services in July as well as in August due to maintenance. The total base of SBI customers using SBI’s Internet Banking, YONO and UPI services is 25 crores.
customer complaints
However, according to a report, many Twitter users reported that the Yono app is not working for the last few days. Some even called it “India’s worst bank” and its services “poor”. Some said that their experience with the bank has been very bad. SBI responded immediately. He apologized to the customers and asked the customers to explain their problems so that the bank can help them.
When did the problem come last month?
SBI had last month announced the maintenance activities between 22.45 pm on 6th August to 1.15 pm (150 minutes) in the night of 7th August itself. During this ie for 150 minutes, its digital services were not available. SBI took to Twitter to inform about the temporary disruption of internet banking services so that SBI customers can schedule their transactions accordingly without facing any issues.
SBI raised Rs 4000 crore
Meanwhile, SBI has raised Rs 4,000 crore through Tier 1 (AT1) bonds, which offer a coupon rate of 7.72 per cent. The bank said in a release that it received bids for over Rs 10,000 crore as against the Rs 1,000 crore bond issue. Based on the good response, the bank has decided to accept Rs 4,000 crore at a coupon of 7.72 per cent, the release said.
