While using Paytm, many times, your payment gets stuck on your own or sometimes due to technical difficulties or money gets transferred to someone else’s account. Know what to do in such a situation.
Paytm has now become an important platform to send money, pay bills or do some shopping. Paytm is being used to make payments from small shopkeepers to big showrooms. If you also use Paytm, then this news is for you. While using Paytm, many times, your payment gets stuck on your own or sometimes due to technical difficulties or money gets transferred to someone else’s account.
Like if you are sending money to someone and by mistake you sent money to someone else. Or due to some technical problem, money was deducted from your account, but your work was not done. In this way you get very difficult in this situation. In such a situation, you are telling you what to do when you are unable to complete your payment or if the money goes to the wrong account….
If the money goes to the wrong account, will the company give money?
As per the Paytm policy, once a person is paid money, Paytm is not authorized to claim or refund the payment. That is, if you send money to an incorrect account, then the company cannot do anything in it and in this situation neither the company can be claimed. In this situation only that account holder has the right to return the money.
What is the suggestion of the company in this situation?
If this happens to you then you cannot withdraw money from the company. For this situation, Paytm says that to pay through any means, read the entire information once. If, however, due to any reason you make payment in the wrong account, then you should contact that person yourself and request him to return your money. If you are not able to contact them, then you can get their information from the recipient’s bank, to contact them directly.
What does Paytm do?
In such a situation, if you are not able to talk to that person, then you should contact Paytm Customer Service through 24 × 7 Help. After this, Paytm can also request only those whose money has gone into the account, and if they give consent, then the money will be returned to you. Paytm can also do this with people who have an account in Paytm itself. However, no one can be forced for this.
If the person receiving the money does not have an account with Paytm, then Paytm will talk to his bank. After the consent of the bank, the amount of the payment will be returned to your account immediately. If there is no consent from the bank, then there is no other way to get the money back, other than adopting the option of legal or policy assistance. By the way, talking is considered the right medium.