To further strengthen digital payment services, RBI has announced to create a 24×7 helpline for digital payment services.
new Delhi. The Reserve Bank of India (RBI) has once again decided not to change the interest rates in the Monetary Committee (MPC) meeting. This costar is the fourth time the RBI has retained the policy rates. Presently, the Repo Rate is 4% and Reverse Repo Rate is 3.35%.
RBI’s big decision to strengthen
digital payment services In the meantime, to further strengthen digital payment services, RBI has announced to create a 24×7 helpline for digital payment services. The Central Bank said that all the payment system operators will have to start a 24×7 helpline to remove any kind of problem faced by people in digital payment services. This service will start by September.
During this, Reserve Bank Governor Shaktikanta Das said, “The penetration of digital payments has increased. Its efficiency has also increased. In view of this, the major payment system operators need to create a centralized 24×7 helpline. With the help of this, the questions of customers related to digital payment products will be answered. ”
adding money to the wallet with a credit card has become more expensive, know how much it will cost. Extra Charge Das further said, “Through this, customers will also be given information about the system currently available to settle complaints related to digital payments. Later, the facility will also be considered to address customer complaints through this facility. This helpline will increase customer confidence in the digital payment ecosystem. ”
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