LPG Refill Booking Portability: The government has approved the portability of LPG refills. Meaning now you can get your LPG cylinder filled from anywhere.
LPG Refill Booking Portability: The government has approved the portability of LPG refills. Meaning now you can get your LPG cylinder filled from anywhere. No gas distributor will deny you. If the consumer feels that he is not happy with the distributor of his oil marketing company, then he can choose another distributor instead. There was a demand for LPG refill booking portability for a long time, now it has been approved.
How to change distributor?
According to the Ministry of Petroleum and Natural Gas, LPG customers will get an exemption that they can get LPG refilled from any distributor of their choice. Customers will be able to select their “Delivery Distributor” from the Distributors list. As a pilot project, it will be launched in Chandigarh, Coimbatore, Gurgaon, Pune and Ranchi.
Where to get the list of distributors?
When the customer opens the mobile app/customer portal and logs in to refill the LPG, he will see a complete list of delivery distributors along with a rating based on their performance. Which helps the customer to choose the best distributors. This will also put pressure on the distributors to improve their performance.
IOC – https://cx.indianoil.in
Bharat Gas – https://my.ebharatgas.com
HPGas – https://myhpgas.in
The customer can select any distributor from this list, which will be available in his area and will deliver the LPG refill. With this, not only will the customers get better service, but the initiative will also start among the distributors to provide better facilities to the customers. This will improve their rating.
Online transfer facility will be available on the portal
The facility of online transfer of LPG connection to other distributors serving in the same area has been provided to LPG customers through the web-portal of the respective oil marketing companies as well as their mobile app. Using their registered login, the customer can select the distributor of his OMC from the list of distributors serving in his area and can opt for porting of his LPG connection.
Distributor will have option to celebrate
The distributor will have the option to persuade his customer. The distributor shall ensure that the customer does not face any problem in service. The portability request can be withdrawn within 3 days at the discretion of the customer. If not, the connection will be automatically assigned to the other distributor. Hence, the customer will be transferred online to another distributor of the same company operating in the same market without visiting the distributorship. This facility will be absolutely free. OMCs have successfully completed 55759 portability requests in May 2021.
