Google Pay: What to do if a transaction fails with Google Pay, you can get such refund in a hurry

Through the official Google Pay website or app, you have to complain on customer care. The thing to note is that Google Pay does not have a customer care number, where you can call and file a complaint.

Google Pay Latest Update: Google Pay is a big name in digital payment. People use Google Pay from city to village. From big business to small business, people are using it indiscriminately. But do you know if a transaction fails with Google Pay, money is deducted from your account but what should be done if there is no payment. The method is simple, but we have to wait a few days for a refund.

The question is also who will refund the money if the transaction fails with Google Pay. Google pays the refund or does the merchant for whom payment has been made. According to the rule, only the merchant associated with Google Pay handles refunds and failed transactions. Google itself never starts the refund process. The company or business for which you have made the transaction starts the refund process. For this, you have to contact the business or company and give some detail related to the transaction. Your money gets refunded in a few days.

When will the money be refunded

Google Pay has given complete information about it and has also shared a link, where your complaint can be lodged. According to Google Pay, the failed transaction money is refunded to the account and this work is completed within 3-5 days. In how many days money will be refunded, it depends on the opening and closing of the bank. If the holiday falls in between then it can be delayed. Google Pay has said that if money is not refunded in such days, then customers can lodge their complaint through this link https://goo.gle/2zd8M9t.

Complain like this

You can use other methods to get a refund. Through the official Google Pay website or app, you have to complain on customer care. The thing to note is that there is no customer care number on Google Pay, where you can call and file a complaint. You have to lodge a complaint with the help of Google Pay Help Center. The ‘Help and feedback’ section will appear on the Google Pay app where you can make your point. From here you can request to call the Customer Support Executive. To get your complaint resolved, you can also chat with the help of the app.

Google does not ask these things

Meanwhile, you also need to know that Google never asks you for credit, debit card PIN, CVV or password. Unlike the app, Google does not talk about taking or giving any kind of payment. Google does not ask for any information from you through phone, email or any communication channel. To get a refund of Google Pay, you are asked to take help from the business or company too. During this time, you should at least give your personal information. Once all the processes are completed, the money is refunded immediately. However, there is a maximum time of 30 days in which your money can be refunded.

What to do if you do not get cashback

Sometimes it happens that your money is refunded without any complaint. The company automatically starts the refund process if the transaction fails. Companies also offer cashback on payment from Google Pay. If cashback is not received in any situation, then you can complain to the merchant. If the company does not provide cashback or does not return the failed transaction, then you can report to Google Pay. Although the case of cashback will be solved through Google Pay, it is not certain to say.