IndiGo Flight Cancellation: The government’s move comes after IndiGo canceled a large number of flights due to mismanaged crew roster planning following the new Flight Duty Time Limitation (FDTL) that came into effect on November 1. As the number of flights decreased, ticket prices across all airlines suddenly increased exponentially. Fares on many routes reached five to ten times the normal price.
IndiGo Flight Cancellation: The central government on Saturday took a firm stance regarding the IndiGo airline crisis. The government took a major step to curb rising airfares. Following IndiGo’s week-long operational crisis that caused significant inconvenience to passengers, a temporary cap has been imposed on domestic airfares. This decision came after IndiGo canceled at least 1,600 flights in a week. This caused panic across the country, reduced flight availability, and, according to the Civil Aviation Ministry, led to “unnecessary” increases in ticket prices on several major routes.
The government has announced a temporary cap on airfares. In an order issued on Friday, the ministry stated that airlines will no longer be able to charge more than the set maximum limit. The maximum fares for different distances will be as follows:
Routes up to 500 km: ₹7,500
500–1,000 km: ₹12,000
1,000–1,500 km: ₹15,000
More than 1,500 km: ₹18,000
These limits do not include UDF, PSF, and other taxes. Furthermore, this rule will not apply to business class and RCS-UDAN flights. This order has been implemented with immediate effect and has been approved by the relevant authorities. The Directorate General of Civil Aviation (DGCA) has also been directed to “monitor and control” fares on these designated routes.
Government Shows Strictness
The Ministry stated that this decision was taken solely in the “public interest” and will remain in effect until fares normalize or are reviewed. The prescribed fare limits will apply to all bookings—whether purchased directly from the airline’s website or through an online travel portal. Airlines have been directed to maintain adequate ticket availability across all fare categories and consider increasing capacity on routes with high demand. Furthermore, sudden fare increases must be avoided on routes with high cancellations. Emphasis has been placed on providing maximum assistance to affected passengers, including rebooking options where possible.
The order states that the government has used its regulatory powers to ensure “fair” and “reasonable” fares and prevent “opportunistic pricing” during the current crisis.
IndiGo cancellations lead to steep fare hikes
The government’s move comes after IndiGo canceled a large number of flights due to mismanaged crew roster planning following the new Flight Duty Time Limitation (FDTL) that came into effect on November 1. As the number of flights decreased, ticket prices across all airlines suddenly increased exponentially. Fares on many routes reached five to ten times the normal price. Round-trip fares on some busy routes reached ₹80,000 to ₹90,000. During this time, the price of a Delhi-Mumbai return ticket rose to ₹93,000. Fares to Bengaluru reached ₹92,000, Kolkata ₹94,000, and Chennai reached approximately ₹80,000. Typically, round-trip economy fares on these routes range around ₹20,000–₹25,000, and even at the last minute, fares rarely go above ₹30,000.
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