Many times in haste we recharge wrongly. If such a recharge is cheap, we don’t pay much attention to it, but what if a high-cost recharge goes to the wrong number?
How to get refund if recharged on wrong number: There was a time when one used to go to shop and buy top up card to recharge mobile phone. Internet was very expensive at that time and shopkeepers used to recharge wisely. But as time changed, new technology came into the market and now it is possible to recharge at home. You may be using different apps to recharge. Many times in haste we recharge wrongly. If such a recharge is cheap, we don’t pay much attention to it, but what if a high-cost recharge goes to the wrong number? At such a time you feel very bad for your loss and blame yourself. But most people still don’t know that you can get your money back even if you recharge on a wrong number. Maybe you don’t even know about it. Don’t worry today we are going to inform you about it.
Get money back if you recharge on wrong number
If you recharge on wrong number by mistake or in haste, you can immediately call the customer care number of the telecom operator and give all the information. That is, how much was the recharge, which company’s number was recharged, which app was recharged, etc. Information has to be given. Apart from that you can send all the information to the concerned company’s email so that you can get your money back. Most people in India use V-I, Jio and Airtel SIM cards. The email ids of these companies are given below.
VI- customercare@vodafoneidea.com
Airtel- airtelpresence@in.airtel.com
JIO- care@jio.com
When you send all the details, the company checks the information in their bankend and if all the details are correct then your money can be refunded. Remember, the sooner you do this, the more likely you are to get your money back.
Do this if the telecom company is not listening
Many times it is also seen that telecom companies do not listen to customer complaints and nothing is done about them for a long time. Even if the telecom company does not take any action on your complaint, you can register your complaint on the customer care portal. If you want you can also register your complaint through WhatsApp. Apart from this you can download the customer service portal app from play store and file a complaint.
Remember, the refund will be given only if the complaint is filed on time and your mobile number must be linked to the number on which the recharge is done. That is, if the recharge goes to a wrong number due to one or two numbers, there is a higher chance of getting the money back. If the total figure is different, in such a case the company is reluctant to pay because many people deliberately harass the company.
