Despite these facilities, if a customer has any complaint related to pension service, then he can get it resolved through SMS. If a customer is facing any problem in login, he/she can email support.pensionseva@sbi.co.in.
If you have a pension account in State Bank, then there is good news for you. This is also good news for those who are worried about the pension service. State Bank (SBI) has given this information on its official Twitter handle. The tweet said that the SBI Pension Services website has been upgraded where people can enjoy multiple facilities at the same time. SBI has written in the tweet, Good news for all pensioners. We have updated our Pension Seva website where all the pension related services can be managed as per your convenience.
This facility will be available on SBI Pension website
- You can download the arrear calculation sheet
- Can download pension slip or Form 16
- View pension profile details
- You can see the details related to the investment
- View life certificate status
- Facility to view transaction details
- Customer can visit SBI Pension Seva website to manage pension related services
These services will also be available on the website
- SMS alert on subscriber’s mobile phone with pension payment details
- Facility to get pension slip through email or pension paying branch
- Jeevan Pramaan facility in bank branch
- Facility to submit life certificate in any SBI branch
Handle complaints through SMS
Despite these facilities, if a customer has any complaint related to pension service, then he can get it resolved through SMS. If a customer is facing any problem in login, he/she can email support.pensionseva@sbi.co.in. For this, the customer will also have to send a screenshot of the error. If the subscriber is unhappy with the pension service or there is a problem in pension payment, then he can message by writing UNHAPPY to 8008202020 from his registered mobile number.
Customer care facility
If the customer wants, he can also avail the customer care service. This service is available 24 hours and 7 days for all the customers. For this, the customer will have to call 18004253800 or 180000112211. The customer care staff will have to explain their problem. The employee will register your complaint and a message will come on your mobile phone. Similarly, customers can visit State Bank’s website dgm.customer@sbi.co.in/gm.customer@sbi.co.in if they wish. Customers can register their complaints on this official website. Complaints related to pension will be settled easily on the basis of complaint.
How to get pension receipt
The facility of pension slip associated with pension service is most special because the customer never forgets to take it. This slip shows how much pension money is deposited in his savings or current account. If there is any problem in this slip, then you can correct it from the Pension Seva Portal or you can message. This facility can also be availed through internet banking. Internet Banking username and password is required to collect pension slip. The savings or current account in which the pension comes will have to be mapped with the username. After this, you can easily get the receipt of pension of the current or previous year.
